Below you will find answers to the questions our customers ask most often.
If your question is not covered here, please call us at +65 9027 2850 or email [email protected] and our team will be happy to help.
About Our Company
Express Printing SI is based in Singapore. Our business hours are Monday to Friday, 11:30 am to 6:15 pm. We are closed on weekends. You can reach us at +65 9027 2850 or [email protected].
Our in-house printing services cover name cards, banners, booklets, flyers, posters and more, in a range of formats. Expect quality results and fast turnaround times.
We operate both digital and offset presses in-house. Digital printing is best for smaller quantities with faster turnaround, while offset printing is ideal for larger quantities or when you need the highest consistency. Our prepress team will advise you on the best printing method for your project.
Production & Quality
We accept PDF, AI, PSD, TIFF, JPG and PNG files. Images should be 300 dpi at final output size, with fonts embedded or converted to outlines, and have a minimum 3 mm bleed on all edges.
Yes. We provide accurate colour matching as a standard part of our workflow. We regularly calibrate our presses and provide proofs for your approval before we begin production, ensuring the final output meets your expectations.
Yes, we accept emergency and last-minute orders. Turnaround depends on the product and quantity. Please contact us to discuss your deadline and we'll confirm availability.
Every order includes a digital proof sent via email. Production only begins once you have given approval, ensuring there are no surprises in the final output.
Quotes & Orders
You can request a quote through our online contact form, by emailing [email protected], or by calling +65 9027 2850. Pricing is calculated individually based on your project requirements.
Our digital presses can handle small runs. Offset printing is better for larger quantities. Our team will recommend the best method for your order.
Yes. We archive approved artwork files. Simply reference your previous order when placing a repeat order, and we can reproduce the job with the same specifications or adjust as needed.
Post-Order Support
We guarantee the quality of our work. If you find any defects in the finished product - like misalignment, colour deviation from the approved proof, or binding failure - we will reprint the job at no additional cost. Please report any issues within 7 business days by calling +65 9027 2850 or emailing [email protected].
You can pick up orders at our studio during business hours, Monday to Friday from 11:30 am to 6:15 pm. We'll let you know when your order is ready for pickup.
Any time you need an update, just call us at +65 9027 2850 or email us at [email protected] You'll also receive email updates at key milestones, such as when your proofs are ready to approve.
