Below you will find answers to the questions our customers ask most often.
If your question is not covered here, please call us at +65 9027 2850 or email [email protected] and our team will be happy to help.
About Our Company
Express Printing SI is based in Singapore. Our business hours are Monday to Friday, 11:30 am to 6:15 pm. We are closed on weekends. You can reach us at +65 9027 2850 or [email protected].
We offer banner printing, name card printing, booklet printing, brochure and flyer printing, colour printing, full colour poster printing and large format printing. All production is handled in-house for consistent quality and rapid turnaround.
We operate calibrated digital and offset presses in-house. Digital printing is ideal for short runs and express turnaround, while offset delivers superior consistency for larger quantities. Our prepress team recommends the best method for each project.
Production & Quality
We accept PDF, AI, PSD, TIFF, JPG and PNG files. All images should be 300 dpi at final output size, with fonts embedded or converted to outlines and a minimum of 3 mm bleed on all edges.
Yes. Accurate colour matching is a standard part of our workflow. We calibrate our presses regularly and provide proofs for your approval before production begins, ensuring the final output matches your expectations.
Yes. We accept emergency and last-minute orders. Turnaround depends on the product and quantity - contact us to discuss your deadline and we will confirm availability.
Every order includes a digital proof sent via email. Production only begins once you have given approval, ensuring there are no surprises in the final output.
Quotes & Orders
You can request a quote through our online contact form, by emailing [email protected], or by calling +65 9027 2850. Pricing is calculated individually based on your project requirements.
Our digital presses can accommodate small runs. Offset printing is better suited to larger quantities. Our team will recommend the most suitable method for your order.
Yes. We archive approved artwork files. Simply reference your previous order when placing a repeat order, and we can reproduce the job with the same specifications or adjust as needed.
Post-Order Support
Quality is guaranteed. If the finished product shows a defect attributable to our production process - such as misalignment, colour deviation from the approved proof, or binding failure - we will reprint the job at no additional cost. Please report any issues within 7 business days by calling +65 9027 2850 or emailing [email protected].
Orders can be collected from our studio during business hours (Monday to Friday, 11:30 am to 6:15 pm). We will notify you when your order is ready for collection.
We send email updates at key milestones: proof approval, production start and completion. You are also welcome to call us at +65 9027 2850 during business hours for a status update.
